Much to the chagrin of my detractors, I’m actually a pretty fair guy. I may get overboard with the put-downs and name-calling, but I never fabricate accusations just because a Chinese gold seller’s website made me 10 IQ points dumber.
Believe me; I’ve been tempted a million times to trash for trashing’s sake. But I still believe in professionalism (not to be confused with professioneering in the game).
With that said, here is a classic case of finger-pointing between WoWGoldFacts reader Gabriel M. and his poison of choice kb8gold.com now known as best4u.com.
Let’s start with a little backgrounder shall we?
Gabriel M. wrote:
“I grew tired of our expensive server and decided to risk my account and buy some gold. At the time, there was a spammer in our trade chat and without thinking I jumped on their site. (first mistake).
Looking back at things, the awful looking website was the first clue that this might not work out well but the prospect of finally getting those items I have been farming gold for drove me right off the cliff.
After placing an order, the spammer on our server contacted me telling me the seller was on his way. About an hour later, seeing the spammer was still in our trade chat I asked him for an update.
He replied that the gold was delivered over 45 min ago to this other character. When I asked why he delivered to another character he told me to shut up and stop trying to scam him.
A chat on their "online chat support" was not helping either.”
So far, so terrible, if we are to believe Gabriel M.
This longer e-mail exchange with the same chat support PenPenny shows that when cornered with accusations, the “service” part of customer service gets thrown out the window.
(Click to enlarge chat)
Gabriel M. would have enough evidence to convict the squealing PenPenny if only he’d saved the screenshots of misdelivery, but he said he had “thrown away” the files.
So we’re left to choose between two conflicting stories:
1. Young player, buys Gold, waits for it, while “another character” possibly a double created by the kb8gold.com. Player is $30 poorer and the other is $30 richer.
2. Innocent Chinese seller, staffed with competent delivery toons and customer service agents, does send out the Gold and tries to defend itself against the tricks of a devious player.
Who do you think is lying? 99-1 it’s Gabriel M. who was scammed.
With Gabriel M. losing his proof and the other being wholly uncooperative – I’ve reached out to kb8gold.com / best4u.com for comment but have been met with a wall of silence – there is a sliver of a chance that this could be a big smear campaign.
But it’s highly unlikely. Fine, for the sake of fairness and wacky doodleness, let’s say that kb8gold.com / best4u.com was telling the truth.
It still doesn’t excuse the gutterspeak that spewed forth from PenPenny’s keyboard.
Threatening customers defamation on Facebook? Leaving the chat prematurely because he couldn’t take a little pressure?
Kb8gold.com / best4u.com was lucky they had a more forgiving adversary in Gabriel M. “But that’s OK, is 30 USD I can live without…. Lesson learned. Research your purchase,” he offered in e-mail.
If I was in his shoes, I’d have enough forceful words to make that punk poop.
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