The fine — and now obviously fuming - folks at IGE.com just sent in a press release denouncing any involvement in the clever but bordering on criminal antics of Gamesker.com.
Last month, I exposed the website for its fake security certificates and non-existent customer support. All Gamesker.com customer support e-mails are redirected to IGE.com, which would logically infuriate the latter because it 1) clogs up their inboxes and 2) makes them look like an accomplice to grand deceit.
From the press release below, we learn that IGE.com has, in fact, been assisting the swindled Gamesker customers. The seller has also opened its Facebook and Twitter pages for any inquiries on the “authenticity of emails” using the name IGE.
More than clearing the name of IGE, I just hope the word gets out fast enough so uninformed Googlers stumbling upon Gamesker won’t fall for the trap.
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FOR IMMEDIATE RELEASE:
Contact:
Anthony Hilson
IGE
anthony.hilson@ige.com
www.ige.com
IGE.COM CONDEMNS GAMESKER.COM CUSTOMER SERVICE FRAUD
MAY 11, 2011 – Leading virtual currency seller IGE.com condemns the attempts of Gamersker.com to dupe their customers, and maliciously involve IGE.com in their fraudulent activities.
Trusted virtual currency provider, IGE.com has observed that Gamesker.com has been redirecting all customer service complaints addressed to them to IGE.com, making it impossible for unsuspecting Gamesker customers to check the status of their missing orders and tarnishing the reputation of IGE.com in the process.
“IGE condemns the actions of Gamesker. Our company is in no way associated with this duplicitous website, and we feel a great sympathy to all Gamesker customers who have been affected by this,” said Anthony Hilson, official spokesman for IGE.
“We’ve been receiving complaints from disgruntled Gamesker customers demanding virtual currency that we never sold. Upon further investigation, we found out that Gamersker.com tricks their customers into sending all customer service e-mails and communications to our inboxes by supplying our customer service details on their website’s customer service page. Frankly, this is the sort of thing that gives our industry a bad name, IGE has worked hard for eight years to forge a reputation for excellence, our customers trust us because we provide exceptional service.”
Potential victims of Gamesker.com include players from World of Warcraft, Rift Online, EverQuest II, Second Life and numerous other popular massively multiplayer online games.
“We advise all Gamesker customers to refrain from purchasing currency at this website due to the high risk of fraud and lack of customer support. IGE.com wishes to reiterate that it has no affiliation with this website whatsoever. Should gamers have any questions about the authenticity of emails they receive, they may visit our Facebook and Twitter pages for round the clock assistance” added Mr. Hilson.
Mr. Hilson and the rest of the IGE team will be available for questions on the IGE Facebook page (www.facebook.com/trustige) and IGE Twitter page (www.twitter.com/ige).
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Established in 2002, IGE is the world’s most trusted brand for World of Warcraft Gold, Rift Online Platinum and other virtual currency for massively multiplayer online games. IGE sets the gold standard by delivering WoW Gold orders fast, safe and guaranteed.
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