September 10th 2009 05:48 am

NERD RAGE VS THE RMT STIGMA: AN INTELLIGENT REBUTTAL

You all know my stand on the whole RMT issue, which I defend to its very bone and will continue to do so, even if day by day there is always someone — a shamelessly unscrupulous gold seller — ruining it for the industry and giving the narrow-minded, pompous anti-RMT faction more reason to make another negative sweeping statement about the virtual currency business.

Because of the sins of a number of sellers, ALL ARE THEN PILLORIED. The good work being done by the professional, trustworthy sites is  cast in a shadow, and only the deplorable actions are highlighted, picked apart and used (AGAIN) to lump every single RMT company under one criminal label.

And when a respectable news agency like Reuters comes up with a one-sided article on the industry , well, one can’t help but feel more frustrated.

Like this Chris guy, who wrote what could be, IMHO, one of the most intelligent rebuttals against an article that paints RMT in a very bad light.  A Google search on the latest in-game spam concerns yielded this article called Real Money Trading Unfairly Stigmatized? , which also showed a link at the end to Chris’ own blog post. We share the same sentiments, but he expresses it in a way that is DAMN SPOT ON!

Chris, allow me the honor of reprinting your words here. You have my respect. /salute

REUTERS TALKS ABOUT IN-GAME SPAM AND GOLD FARMING — NERD RAGE ENSUES
by Chris Coker
September 8, 2009

There are much better ways to start your day than with a hearty bout of rage, but alas, thanks to this little article by the folks at Reuters about in-game gold spam, I am sitting here stewing.

I hope you’ll indulge me for a moment while I rant for a bit.

It’s just “typical” that the mainstream press does an article about RMT and the best they can do is to regurgitate the publisher’s party line. It blows my mind that Reuters, supposedly a paragon of good journalistic practices, gets away scot-free with a piece that seems to be lacking in some areas.

Is it not the first rule of good journalism to be fair and balanced? Shouldn’t both sides of an issue be explored and presented in such a manner that the reader can come to his or her own conclusions? What Reuters has done is essentially promote an agenda; they’ve colored the news and led the reader to a conclusion. Frankly, considering Reuter’s pedigree and history in tracking and providing financial news, information and data, that’s disappointing and kind of offensive.

No one who plays World of Warcraft, Aion, Warhammer, Everquest 2, FFXI or Age of Conan likes in-game gold spam. Everyone here at EpicToon is a gamer to some degree (some of us lead very successful guilds) and NONE of us appreciate gold spam. Which is why we have banded together with other leading RMT companies to educate gamers on how we can work together to put a stop to it.

If Rueters had bothered to actually do some research to go along with their “report” on the current state of the RMT industry, I think they’d be surprised to find that there’s a reliable contingent of trusted RMT sites that operate in the field. They would have ALSO discovered that gamers prefer these sites, even over “publisher sanctioned” RMT sites. Why? Because they provide superior service and are proven, trusted providers with track records for fighting abuse.

If you want to protect gamers, there is an easy solution. Simply direct gamers to trusted RMT service providers. Don’t exacerbate the issue with banning and draconian end user license agreements that simply force the industry underground and provide fertile ground for scammers and fly-by-night operations in China that care little about gamers OR publisher rights. And let’s stop lumping RMT (the industry) in with the illegal practice of spam.  They are separate issues.  Yes, there are companies involved in RMT that are involved in spam. But that is no different than the thieves one finds in banking, on Wall Street and elsewhere in life.  If RMT was really dangerous, do you think SOE would operate a program like the Station Exchange? Heck no. The Station Exchange and other publisher licensed RMT activities pretty much prove once and for all that the tension in RMT is about the money.  Publishers want as much of the $2bn industry pie as they can get their mitts on.

RMT exists (and is growing) because a substantial percentage of players want the benefits it provides (remember RMT was created by players themselves).  There’s no denying the fact that the industry has seen dark days. Every new industry goes through a rocky patch in its infancy, but there’s also no denying the huge strides taken towards cleaning up the industry, towards providing customers with great, reliable services, and towards making sure customers transactions are safe and secure.

I would like to see publishers work with legit, trusted RMT companies. Perhaps publishers ought to seriously consider some sort of accreditation or approval process. It would help to establish standards, reduce opportunities for abuse by shady characters, and provide needed protections for game players, publishers, and trusted service providers alike. Someday, a publisher is going to understand the massively exciting potential of virtual economies linked to real world money and they will be the new juggernaut in “online games”.

In closing this rant, please allow me to turn my wrath to Reuters once again; shame on you. It would seem Reuters just took a press release and ran down the bullet points. How about a little investigative journalism next time?

Now if you’ll excuse me, I’m off to do some deep breathing exercises and play some Okami to bring my blood pressure down.

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2 Comments »

2 Responses to “NERD RAGE VS THE RMT STIGMA: AN INTELLIGENT REBUTTAL”

  1. Cathryn Wheel on 11 Sep 2009 at 4:52 am #

    Bravo!

  2. Bill Compton on 13 Sep 2009 at 1:19 am #

    Kudos to Mr. Coker. He is indeed correct to point out that Reuters should have a balanced journalism. They could have warn people or the players about those scammers and spammers. They are the ones who give RMTs a bad name. They should not generalize all RMTs as they differ in each and every way. RMTs are by the players, for the players. They understand how life in the MMORPG world is and they want to extend their help by having these RMTs.

    Reuters should not be biased. Period.

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