July 30th 2009 05:39 am

UNWANTED SSEX: ANGRY WOW PLAYERS BLOW UP THE SUSAN EXPRESS (1/3)

Hello EGF

My guild and I decided to write to you after reading all the good stuff you write about gold sellers. We’re long-time readers and this is probably our way of giving back.

We play Horde on the Mannoroth US realm and like everyone else, we get spammed to hell and back by this Susan Express gold seller. Every single day, we get the same old spam from these guys. After all that, we just thought that these guys must be dying of hunger or something because of how persistent they were.

Just for fun, we tried to order from them. My buddy ‘borrowed’ his mom’s paypal account so we can try an order, and by ‘borrowed’, I mean used without permission. We really didn’t think we could order because of the online verification stuff that we’re used to in online shopping, but our order got accepted immediately. No calls, no verification at all. My buddy’s mom found out and boy was she pissed. I don’t know about you, but I think that the lack of any security on susan express is dangerous. We’re warning everyone who even thinks of trying these guys out. Bet you don’t know swagvault owns susan express.

Their email also shows the stupid process of delivering the gold. Check out the attachments too.

More power!

Jack

Well, Jack, you beat me to the punch. I was supposed to review and skewer Susan Express forty ways till Sunday, but hey, don’t get me wrong, I am grateful….and impressed!  :D

So before I show you the dirt Jack sent me, let’s take a look at the official site of notorious in-game spammer Susan Express dot com:

(Click for a larger image)



SSEX . Acronym trying to capitalize on people’s baser instincts. Unsuccessfully at that. What’s with the sleazy goblin in the Santa suit? It reeks of dirty 70s porn. And his sack must contain kidnapped girlie gnomes. Frucking pervert.

"There is no best but better" - WHAT. THE. @#$%?????!!!!

So Swagvault owns Susan Express ? Hmm, interesting. Swagvault, whose Bizrate ratings are abysmal,  must indeed be desperate so as to resort to rabid spamming in the game AND accept orders without verifying if the use of the PayPal account was authorized. So sad!  /violin

Not!

I don’t feel sorry for spammers and scammers. Why the hell should I?  /spit

SusanExpress FAQ

4. Why does my order require phone verification?

We like to take all possible steps to protect our clients’ details as well as the integrity of SusanExpress. By speaking with our client’s on the phone, we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to our clients and answer any questions you might have.

Turns out this is complete BS, as Jack stated in his email. You’ll find out more pretty soon.

To be continued.

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13 Comments »

13 Responses to “UNWANTED SSEX: ANGRY WOW PLAYERS BLOW UP THE SUSAN EXPRESS (1/3)”

  1. Lestat de Lioncourt on 30 Jul 2009 at 10:53 am #

    I’m not surprised. This Susan SEx is a scam site indeed. Why don’t they listen? Why don’t they ever believed us?

  2. David on 09 Dec 2009 at 5:49 pm #

    lmfao this isnt a scam site, ive used the multiple times, they have called my house and have delivered my gold, (only after phone confermation) maybe your buddy gave them a fake number

  3. Sasquatch on 18 Dec 2009 at 1:42 pm #

    Agree with David. I’ve used Susanexpress 3 times now. and have always delivered.
    Not saying they WON’T scam you. but They haven’t done me wrong yet.

    Just know you are taking a risk of your account being banned. So best to create a new character for the process and delete it right after.
    Also, know that you can file a dispute with paypal if they do not fulfill your order.

    I did this my first time ordering from them, as I was expecting them to scam me. I ordered the least ammount (1kg - $6.98)

    And waited a few hours. and then emailed them asking them where my gold was and telling them I was going to cancel(just to put some heat on them and mainly to test their reliability. They delivered it quicker and now since ordered much more gold from them.

    They also need to verify your phone incase YOU are trying to scam them. So if you really don’t want them to know your real number. Buy a cheap prepaid phone from the corner store and use that.

    Happy playing :D

  4. isiah on 20 Dec 2009 at 1:48 am #

    yo guys i just orderd 2k g from them and lvl 25-43 power lvling is it gonna come?

  5. sdasdas on 20 Dec 2009 at 10:43 pm #

    Jeongho Min are you serious about the name thing? Wtf? Dude Im american and to me your name sounds fucking ridiculous, Like some Jade Dynasty NPC shop or some shit. Why didnt he use a name like wowgold or somthing? Hm maybe because when opening a page to use, you can very easily get sued, or shut down for having just a few letters thrown together in a way. And what get a life said, GET OVER YOURSELVES AND BLACKLIST NOOBS

  6. jOHN on 31 Dec 2009 at 3:52 pm #

    I’ve used Susan Express for over a year, and they are the best that I’ve dealt with, they will call u the first time if the phone number is correct, and their delivery time is fairly short, no longer than a day, i think my proceeds probably support a family of 5 over there, so it is better to use a low level alt to post the item in the AH, that way the whole server doesn’t see u selling a bandage for a huge amount

  7. Brian on 07 Jan 2010 at 3:45 pm #

    Word of warning - odds are great that anyone speaking positively hear of this SCAM site are employed with or affiliated with the site itself. These creeps probably troll the Internet looking for any mention of them, and are paid pennies per day to say glowing things about how great and wonderful and legit they are so they can keep scamming people.

    The people at Susan Express are human trash. Plain and simple.

    Odds are, if you’re buying “gold,” it probably came from some poor kid’s hacked account. And if you do pay these criminals, don’t be surprised if your account gets hacked soon after, so that your “gold” can be sold to some other fool.

    If you want creeps like this to go away, don’t do “business” with them. You’ll be sorry, and only contributing to crap like this continuing.

    People who buy gold deserve to have their accounts banned.

  8. wolfeyoung on 02 Feb 2010 at 5:42 am #

    @Brian

    You said that you can have your account hacked if you buy gold from them. How? It’s an AH trade. No different then any other AH trade. And you pay through Paypal, which means that Susan Express has no info on you.

    I’m not saying you’re wrong. I only want more info. I just don’t see how it is possible that they could hack your account simply by buying gold from them.

  9. Silver on 24 Apr 2010 at 3:48 am #

    I don’t know about them being able to scam you after you’ve bought gold from them, BUT are you not sick and tired of seeing the damn gold sellers every freaking day on your trade chat! THANK GOD FOR BADBOY ADDON!! :D

  10. Whatever on 27 Apr 2010 at 2:07 am #

    I’m completely neutral on the issue of selling virtual game gold for real life money. Like any other “prohibition” laws, chances are it just drives away legit sellers and leaves those who want to buy gold having to deal with third world scumbags. I also have no dealings with or opinion of Susan Express specifically. But for what it’s worth, here’s my counter to all the usual arguments:

    1. You just encourage these bozos to keep spamming Trade. Probably true, but until you can stop all the legit players with 6th grade mentalities from spamming Trade with potty/gay humor, etc., the gold sellers seem like the least of the problem. Truth is, I quit Trade Chat on every single one of my toons, and miss a lot of valuable opportunities because of it. But it wasn’t the gold sellers that drove me out, believe me.

    2. You are supporting sweat shops. Oh, please… if you want to prevent forced child labor, stop buying name brand athletic shoes manufactured in third world countries. I have a hard time feeling sorry for any kid in an underpriveleged nation who gets even 10 cents a day for playing WoW. My kids would farm gold for free. I can picture the Michael Moore movie now, “These pre-teens are forced to run the same dailies, again and again, with very few breaks and only one Red Bull per hour. Many suffer mousepad burns and clicking-finger injuries that go untreated…”

    3. You are rewarding sellers for hacking people’s accounts. Name someone who had their account hacked who didn’t first do something stupid, like give their password to a “leveling service” or get suckered by one of those broken English account warning whispers by toons with some variation of “Blizz” in their names. You know the ones: Blizzgmtoon sez “You account now flaged for closings. Visit http://www.stealurpassword.ru to privent you account close. Rispectfully Blizzard Gm” People who, in the year 2010, haven’t learned to recognize phishing should not be on an MMORPG unsupervised.

    4. You are helping destroy the in-game economy. This is actually the most compelling argument against people being allowed to buy gold outside the game. I’m sure it’s the reason Blizzard gives for prohibiting gold-for-dollars sales; but I honestly believe their true reason is that they don’t want ANY non-Blizzard entity making money off WoW without paying them a licensing fee, while they themselves are not (yet) comfortable selling gold to their players. I say “yet” because now that they are selling pets and mounts through the Blizzard store, can gear and gold really be that far behind? Yeah, yeah, their press release says they would “never” sell items that actually affect gameplay. Whatever. I actually own ATVI stock, so I’m all for their money-making schemes. :) Anyway, back on point: it can be argued that if gold purchasing became the norm rather than the exception, the game economy would come unhinged. I can’t refute that entirely. But I do believe the game economy is designed to make it almost impossible to play any level of endgame content without either devoting 8 hours a day to ginding and raiding, or otherwise resorting to buying gold. Just to get the stupid ring I want in Dalaran will cost me over 8K gold. Assuming I do 25 dailies per day (which takes at least 2-3 hours, thanks to the travel required), at approximately 13 gold per quest, that’s 325 gold per day or 2275 per week from dailies alone, or about one month — 30 days straight — of SOLID GRINDING, leaving me no time to also raid, which means no guild would have me because I can’t make the raids (too busy grinding) and conversely if I don’t grind for the gear, I won’t have the precious geeeearrrrr scawwwwr to join their raids, either. And that’s 30 days of focused grinding just for the one ring. Want NR flight? 1K. Epic flight, to cut your travel time between dailies? 4K (if you are exalted with the right faction). Epic bracers on the AH? 3.5K. Mats for that ICC boots recipe? 10K. A Mechanohog or stupid mammoth to hang out in front of the Dal bank on? Forget it. Also want the frosties and the triumphs to get other gear? Run 5-10 heroics each day when you’re done with your dailies. See what I’m saying? Even playing 5-6 hours per day, every single day, the average gamer — even a fairly hardcore one — just can’t get there. At least not before the next expansion comes and makes it all moot, with the first green quest reward making your hard-earned epics obsolete. Yes, there are other ways. When 12 million people around the world are playing a game, there are ways. I’m just saying, unless you are willing to shed your friends, seek some very specific guild that matches your time zone, goals and play style, shares money and mats and blah blah blah…. Or whip out the PayPal and get everything gold can buy you in a matter of minutes, then you can focus on frosties and raids and achievements and rep and….

    So, I haven’t done it yet; but I can sure see why it’s tempting. And as per the above, I don’t put much stock in the arguments against.

  11. anjin on 01 May 2010 at 10:38 am #

    The user “Whatever” has the most logical standpoint on the topic. But even the argument of destroying the game economics is wrong. The gold sellers can’t magically hack and create new money. They get there money from farming and grinding just like the rest of us. or leveling for other people. The money is legit, blizzard outlaws it cause they arnt getting a piece of the cut. Just like the government if you do illegal trading, or dont pay your taxes. if they dont get a piece of the cut you get spanked!

  12. Chris on 20 May 2010 at 12:13 pm #

    do not use them, i purchased 1000G off them, as far as i know that went fine but they did hack my account. my dumbass must have used the same pw i use for my email, which they then signed into my email, changed my backup recovery email to there own. changed my pw to my current email, and then used the wow recovery page to recover the account pw and reset it. now i lost my wow account and my email account that i used for everything. in process now of trying to get it all back, of course blizzards phone wait time is 45minutes though.

  13. Greg on 01 Jun 2010 at 2:42 pm #

    Wow found out that I bot some gold and I got kick off the game all togetter. Four days later I got back onto my but the toon that I bot the gold with was gone & is still gone. I don’t think I will ever see my lvl 80 warlock again. I sent this mess. to sussen & she still tells me that buy gold from them is ok. its NOT!!!
    Gold Buying and Power-Leveling

    We would like to make a clear statement about the negative impact of buying gold and using power-leveling services. Every day, we encounter players who have been negatively affected and targeted by companies offering these services. So, we hope to raise awareness about the practices they engage in and the detrimental effects they have on all players, including their own customers, as well as on the game environment as a whole.

    What many people don’t realize when buying gold is the large impact it has on the game economy, and also how the companies selling gold obtain it. Our developers, in-game support, and anti-hack teams work diligently to stop the exploits these companies use and help players who have become victims of their services. We regularly track the source of the gold these companies sell, and find that an alarmingly high amount comes from hacked accounts. These are the friends, relatives, and guildmates you may know who have gone through the experience of having characters, gold, and items stripped from them after visiting a website or opening a file containing a trojan virus. Our teams work to educate players and assist them in avoiding account compromise, but the fact remains that the players themselves are often these companies’ largest target as a source for gold, which the companies then turn around and sell to other players.

    Through our normal support processes and the assistance of players, we also find that many accounts that have been shared with power-leveling services are then hacked into months later, and all of the items on the account are stripped and sold off. Basically, players have paid money to these companies, sometimes large amounts, and they’re then targeted by these same companies down the road. We come across stories every week of the aftereffects of players using these services, and some players now have to deal with long-term repercussions — in addition to consequences such as possible account suspension or closure, in many cases the companies they paid use their personal information to perpetrate identity theft and credit card fraud. These are long-lasting effects on players’ personal lives that can take years to recover from.

    We also want players to recognize that these companies often employ people to do their work through the use of disruptive hacks in the game, which can cause realm performance and stability issues. The companies essentially take time away from our development and in-game support efforts as we work to stop their exploits and assist players who have become their victims in recovering characters and items. They spam advertisements, use bots that make it hard for players to find the resources they need, and raise the cost of items through inflation.

    The negative effects these companies create depend directly on people using their services. Without them, the companies have no way to continue their unethical actions. Furthermore, it’s important to keep in mind that players are responsible for what happens with the account they play on. Selling gold for real money and having characters power-leveled are violations of our Terms of Use and End User License Agreement, and we regularly take corrective action when we find that these services have been used. We hope the information presented here is helpful to anyone considering buying gold or using a power-leveling service; these are just a few reasons that those services can negatively impact World of Warcraft and other games, and we strongly encourage players not to support the companies that offer them.

    Players who buy gold are supporting spamming, botting, and keylogging – activities that diminish the gameplay experience for everyone else.

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