Hey, Jack and company, thanks for making all that effort to get screenshots a la EGF. However, I had to edit them (read: cover up your personal details). You sent me images showing your contact details, your buddy’s mother’s PayPal email address, and everything I could use for identity theft (that is, if I were a crook). Good job but next time, take out the ID details, okay?
Moving on…
Here are two of the images contributed by Jack et al:


So as Jack mentioned, no phone verification was made after the payment was received by Susan Express, which was foolish on the part of SSEX because the order details showed that the email address in the contact information was different from the PayPal email. Now such a discrepancy, in my experience, would trigger any gold seller’s Fraud department to ring up the customer. WHY THEY LET THIS SLIP IS BEYOND ME! Are they so desperate for a sale that they would just turn a blind eye and go process the order? Man, if that’s the case, then any 13-year old who knows his parent’s PayPal log-in would surely get away with murder ordering from SSEX. (Ugh, that sounded really bad..and dirty).
Oh, and check out their bizzaro delivery instructions:
From: susan
Subject: SSEX09XXXXXXXXXXXX
Dear XXXXXXX,
Thanks for purchasing gold on our website. Please follow the instructions as below:
1. Could you forward the paypal receipt(payment invoice email) to susan@susanexpress.com
2. Usually we prefer to use auction house for delivery.
Could you go put 2 bandages for 1060G a piece in Auction House? set "Buyout",48hours(very long). Like this:
bandage(any type) very long(48hrs) char name buyout 1060G
bandage(any type) very long(48hrs) char name buyout 1060G
Total auction amount: 2120G= 2*1060G (The extra gold is a 5% commission fee to AH.)
3. For safety issues, it’s better to use a low level characters without the letter (i) in it to put the bandage in AH.
After you done it, pls tell us what stuff and which char you put in AH by email. We will check it,and try our best to buy them out as soon as we can. Thanks.
4. We will make a phone confirmation with you, if you are our new customer . Thanks!
If you have any question and request, welcome to our livechat or MSN or email us anytime. o(∩_∩)o
Waiting for your early reply.
Sincerely,
Sales Department
SusanExpress.com/SusanExpress.net
Okay, this is retarded. First, they ask for your toon’s name in the order process, then they send this email telling you to use a low level character instead (sort of like your bank alt) to put up the auction at the AH. Why they don’t want the letter ‘I’ in a toon name beggars the imagination.
Now picture 2 bandages selling for 1060g in the AH. As I mentioned 10,000 times, that is akin to screaming to the entire realm that you’ve made arrangements with a gold seller. Can you be any more obvious?That’s about as subtle as a live sex show in the middle of Battery Park! I mean come on, who sells bandages for 1060g????
Oh yeah right, only those who’ve purchased gold from a Chinese gold seller and foolish enough to listen to their stupid trade instructions.
To be continued.
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