May 6th 2009 12:03 am
UNHAPPY OVER WGF MEDALISTS? READ THIS!
Let’s put the latest review on ice (temporarily). This is a post that needs, er, posting and I’ll keep it at top spot until most, if not all, people get the message .
This is for the peeps who have ordered from gold sellers that earned a WoW Gold Facts medal but ended up not having a not-so-satisfactory experience.
First of all, the reviews and recommendations I make are based on MY personal experiences. I want to make it clear that while I do spend a lot of time gaming and reviewing WoW gold sellers, I am not an "official" or "licensed" by anyone or anything. Such a thing doesn’t exist.
As far as my reviews are concerned, all a gold seller has to do is:
1. Provide good customer service
2. Give truthful claims
3. Not engage in spam or unscrupulous practices
4. Deliver the gold within a reasonable timeframe.
If a site meets those expectations, he wins kudos and a WGF medal. Now if you didn’t have the same good experience I did, I’m sorry. I can only attribute it to the fact that no one is perfect, that even the best businesses stumble along the way. If I do receive legitimate complaints about a medalist, I will certainly have to take a second look at them (by going through the normal buying-anonymously process) and check if their service still comes up to scratch.
If you readers are not happy with a WGF medalist, you are free to send me feedback but bear in mind that I can’t personally handle your complaints about said medalist. The most I can do is compile them and forward them to the gold seller in question (with your permission, of course).
Now as for the gold sellers reading this post, in order to keep your place in WGF’s good books, you need to listen to your customers and do all you can to stay consistent. Again, I know no one is perfect, but if I continue to receive more and more complaints from customers I will be constrained to downgrade your rating.
Any questions, shoot me an email.
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