April 24th 2009 05:56 am
INTERLUDE POST: DUBIOUS DELIVERY TOONS
WoW Gold Facts reader Amanda said it took over 84 hours for her to get her gold. But not without showing her teeth and browbeating the Wowmine customer service rep to Kingdom come. BTW, your chat with the rep was epic!!! Here’s my favorite excerpt:
Tigo: Caution! He may steal your info from us by pretending to be supplying gold. The REAL supplier will just give you the ordered gold, without requiring anything from you in the game, nor would he utter anything negative about our service. Please ignore them! We believe those who do business with us would see the fruit and would find it sweet and fresh. We truly hope that you’re one of the conscious customers who may judge others by self experience instead of rumors.
“La la la la la”, hahaha. (see comment here)
However, I’m a bit bothered by the little stunt that delivery toon pulled on you. Instead of getting your gold, you get some sob story and an invite to go to some other site. My friend Vince, on the other hand, couldn’t get his gold unless he handed something valuable to the toon in return. While your experience was different from his, here lies the similarity: both of you experienced an errant delivery character. This is disconcerting as it shows loopholes in the face-to-face delivery system.
Here are a few questions to y’all WoW gold sellers: how do you monitor the people behind your delivery characters? What do you do to ensure that a delivery person does not deviate from the process? Shouldn’t there be some sort of instant check-and-balance, like a second representative from your company confirming the receipt of the gold before the delivery toon logs out?
I sincerely hope you’ve got an actual system in place to do your checks, and not rely on us customers reporting everything to you. Otherwise , we will not “see the fruit” and “find it sweet and fresh”.
Whatever the hell that means.
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4 Comments »
raine on 24 Apr 2009 at 12:19 pm #
moral of the story: choose mailbox delivery
Hot "F"udge on 25 Apr 2009 at 10:46 am #
Is that the fruit from the garden of eden? I don’t what to sin…LOL!
oli on 26 Apr 2009 at 1:47 am #
That was a terrible spiel. Funny but terrible. I didn’t know whether to puke or….puke.
Jeongho Min on 26 Apr 2009 at 9:32 pm #
Obviously, it’s a canned response. And even the CR was pathetic.
Yeah, do gold sellers have as strict quality control over delivery as they do have with customer support? Reputable companies should regularly monitor over their delivery toons. But who knows, some of them might even condone such acts…