February 26th 2009 10:48 pm
EPILOGUE: VERYGE.COM’S PR MACHINE KICKS INTO OVERDRIVE Plus VeryGE, Ya Know What They Say About First Impressions… (4/5)
VERY interesting email from Jack of VeryGE.com’s mother company G4P (or guild4power). I don’t know whether to break out the violins and weep into my wine or chuckle.
(Click for a larger image)
Hi…
This is Jack in G4P company writing to you.
Um, I still don’t know how should I call you. So if you allow, I just call you buddy. Well buddy, I’m calling you buddy man. (I thought you were just calling me "buddy"? Now it’s "buddy man"? How much more male do you want me to be? - EGF) Your site (or should I call it blog) is the most funny and intellectual one that I have ever seen, I admit I haven’t browsed blog too much though. (Um, okay)
Whatever, yes, I have seen your words (and pictures) about G4P service. I found the topic there on your blog is VERYGE.COM: AN ABANDONED FACE TO FACE TRADE PLUS LIVE HELP DIES AGAIN (3/?) Very impressed. And I really appreciate that you pointed out our limitations. We are dealing with this matter, the worker behaved badly in that service will get punished (Whoa, I hope you’re not going to behead poor Vivian!) , and we are checking our software/system as well. (Hallelujah!)
Anyway, when you meet such kind of problem which makes you unhappy just contact me, I will try my best to help it out. And when necessary, we might need you to help us to make our sites and service perfect. (Er, why not start by writing better copy. I still can’t get over the news telling WoW players to take pictures…of what?)
My msn is yoo-cindy@hotmail.com and if you use AIM- guild4power
Thanks again for your advice
Jack
Sigh……..
Okay, here is my reply:
Hi Jack,
Thanks for writing. I really appreciate your wanting to set things right. You are the first WoW gold seller I reviewed that actually acknowledged what I wrote, and instead of attacking me you took my posts as an opportunity to improve your service. I’ll give you points for that one, buddy man dude .
As mentioned in my previous post, I know it wasn’t your fault that I got booted out of the realm, but prior to that, things were already starting to get awry online. Your delivery character kept whispering for me to hurry up and I did my best to get to the meeting place as fast as possible, but he left me. And prior to all that, Vivian was acting more like a robot than a real person. And prior to THAT one, your Live Help was down and out. Look, I can let the content on your site slide. I’m not here to review your English skills. I’m here to review the quality of your service. No one’s perfect, I know, and even the best businesses experience hiccups every now and then. But hey, you know how first impressions last and these kinds of mistakes are signs of poor attention to details. I suggest you train your people like Vivian to go easy on the canned messages - customers hate robotic replies - and tell your delivery team to stop ordering customers to hurry up and get to the meeting point because flying from one zone to another takes time! It’s very aggravating to see a delivery toon disappear just when you’re inches from him! And lastly, have your IT guys do something about your live chat service. It doesn’t do your business any good when it’s more dead than live, if you know what I mean.
I hope you do work on improving your service ASAP. Will I try you again? Perhaps…if I hear or read more positive comments about your company. Then I could do a second review…hopefully one that would see me uttering not one expletive. And you could probably win a WoW Gold Facts medal like IGE , WoW Gold Pig , MySuperSales , and GamerKing . Trust me, it’s better than getting those cheesy cereal box toys.
I’ll be in touch again about my order. Good luck to you fellas.
Sincerely,
Extreme Gold Fan
P.S. Please do something about the copy that says “Igegolds”. It makes you look fraudulent, or at the very least, like a hanger-on. Build your own name, not ride the coattails of an industry player .
P.P.S. Say hi to Vivian for me.
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17 Comments »
WoW Gold Pig on 27 Feb 2009 at 2:22 am #
Jack is a true buddy man dude.
Buddy man dude bro, even.
jeff on 27 Feb 2009 at 2:24 am #
Is this like a version of This Is The House That Jack Built? Hell let’s play!
Buddy man dude bro amigo!
Markus on 27 Feb 2009 at 2:26 am #
Buddy man dude bro amigo homie
jeff on 27 Feb 2009 at 2:29 am #
Buddy man dude bro amigo homie compadre
WoW Gold Pig on 27 Feb 2009 at 2:31 am #
Gnarly.
Buddy man dude bro amigo homie compadre brah!
jeff on 27 Feb 2009 at 2:34 am #
Buddy man dude bro amigo homie compadre brah dawg
WoW Gold Pig on 27 Feb 2009 at 2:42 am #
Buddy man dude bro amigo homie compadre brah dawg monami
Cathryn Wheel on 27 Feb 2009 at 2:45 am #
Hey i wanna join too!
Buddy man dude bro amigo homie compadre brah dawg hombre
jeff on 27 Feb 2009 at 2:50 am #
Cathryn, you’re out! You forgot monami!
Buddy man dude bro amigo homie compadre brah dawg monami hombre rufus
WoW Gold Pig on 27 Feb 2009 at 3:04 am #
Buddy man dude bro amigo homie compadre brah dawg monami hombre rufus holmes
Cathryn Wheel on 27 Feb 2009 at 3:08 am #
Jeff, NO I AM NOT!!!
Buddy man dude bro amigo homie compadre brah dawg monami hombre rufus holmes homeboy
Hot "F"udge on 27 Feb 2009 at 3:27 am #
I wanna join! I wanna Join!
Buddy man dude bro amigo homie compadre brah dawg monami hombre rufus holmes homeboy “Friend-with-Benefits”
jeff on 27 Feb 2009 at 3:31 am #
WTF. I cant believe I’m doing this at 230 in the morning.
Buddy man dude bro amigo homie compadre brah dawg monami hombre rufus holmes homeboy “Friend-with-Benefits” chap
Jeongho Min on 27 Feb 2009 at 5:37 am #
Cripes. This is driving me nuts. Oh, well.
Buddy man dude bro amigo homie compadre brah dawg monami hombre rufus holmes homeboy “Friend-with-Benefits” chap chump
WoW Gold Pig on 27 Feb 2009 at 5:40 am #
Buddy man dude bro amigo homie compadre brah dawg monami hombre rufus holmes homeboy “Friend-with-Benefits” chap chump Now, this is a story all about how
My life got flipped-turned upside down
And I liked to take a minute
Just sit right there
I’ll tell you how I became the prince of a town called Bel Air
In west Philadelphia born and raised
On the playground was where I spent most of my days
Chillin’ out maxin’ relaxin’ all cool
And all shootin some b-ball outside of the school
When a couple of guys
Who were up to no good
Startin making trouble in my neighborhood
I got in one little fight and my mom got scared
She said ‘You’re movin’ with your auntie and uncle in Bel Air’
I begged and pleaded with her day after day
But she packed my suite case and send me on my way
She gave me a kiss and then she gave me my ticket.
I put my walkman on and said, ‘I might as well kick it’.
First class, yo this is bad
Drinking orange juice out of a champagne glass.
Is this what the people of Bel-Air Living like?
Hmmmmm this might be alright.
But wait I hear there’re prissy, wine all that
Is Bel-Air the type of place they send this cool cat?
I don’t think sow
I’ll see when I get there
I hope they’re prepared for the prince of Bel-Air
Well, the plane landed and when I came out
There was a dude who looked like a cop standing there with my name out
I ain’t trying to get arrested
I just got here
I sprang with the quickness like lightening, disappeared
I whistled for a cab and when it came near
The license plate said fresh and it had dice in the mirror
If anything I can say this cab is rare
But I thought ‘Now forget it’ - ‘Yo homes to Bel Air’
I pulled up to the house about 7 or 8
And I yelled to the cabbie ‘Yo homes smell ya later’
I looked at my kingdom
I was finally there
To sit on my throne as the Prince of Bel Air
Jeongho Min on 27 Feb 2009 at 5:44 am #
Whoa, WoW Gold Pig.
Buddy man dude bro amigo homie compadre brah dawg monami hombre rufus holmes homeboy “Friend-with-Benefits” chap chump Now, this is a story all about how
My life got flipped-turned upside down
And I liked to take a minute
Just sit right there
I’ll tell you how I became the prince of a town called Bel Air
In west Philadelphia born and raised
On the playground was where I spent most of my days
Chillin’ out maxin’ relaxin’ all cool
And all shootin some b-ball outside of the school
When a couple of guys
Who were up to no good
Startin making trouble in my neighborhood
I got in one little fight and my mom got scared
She said ‘You’re movin’ with your auntie and uncle in Bel Air’
I begged and pleaded with her day after day
But she packed my suite case and send me on my way
She gave me a kiss and then she gave me my ticket.
I put my walkman on and said, ‘I might as well kick it’.
First class, yo this is bad
Drinking orange juice out of a champagne glass.
Is this what the people of Bel-Air Living like?
Hmmmmm this might be alright.
But wait I hear there’re prissy, wine all that
Is Bel-Air the type of place they send this cool cat?
I don’t think sow
I’ll see when I get there
I hope they’re prepared for the prince of Bel-Air
Well, the plane landed and when I came out
There was a dude who looked like a cop standing there with my name out
I ain’t trying to get arrested
I just got here
I sprang with the quickness like lightening, disappeared
I whistled for a cab and when it came near
The license plate said fresh and it had dice in the mirror
If anything I can say this cab is rare
But I thought ‘Now forget it’ - ‘Yo homes to Bel Air’
I pulled up to the house about 7 or 8
And I yelled to the cabbie ‘Yo homes smell ya later’
I looked at my kingdom
I was finally there
To sit on my throne as the Prince of Bel Air
Chump!
Extreme Gold Fan on 01 Mar 2009 at 8:39 pm #
Okay, people, enough! Stop the insanity. Thanks for the comments but in the future please leave something that’s more relevant to the post. Comprende? Great! Peace! Everybody love everybody!