November 20th 2008 04:40 am
GUY4GAME: STILL PLAYING THE WAITING GAME Plus This Guy’s In Hate With You (3/4)
Is there any reason why Guy4Game hasn’t called to verify my order?
Has the entire staff died or something?
Or are they all online desperately farming for gold?
They have my money, why can’t they at least call or send me an email to update me on the status of my order?
I chatted with the blandest agent on the planet - zero sincerity, no real attempt at empathy or acknowledgment - with the personality of a paper cup.
Aaaaarrrrghhhh!!!
FINE! I’LL WAIT FOR THAT BLASTED CALL!!!
Guy4Game, If I don’t get that call………
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Please provide your Order ID and wait for a site operator to respond. The "send" button is temporarily useless if you are in a waiting queue. An operator will be with you shortly, thank you. PS:Please kindly rate the service you received by clicking "close" button on the top of the right corner after the conversation, your valuable feedback will help us to enhance our service in future. Thank you!
You are now chatting with ‘Cindy’
Cindy: Welcome to www.GUY4GAME.com ! How may I assist you today?
you: Order XXXXXX
you: Where’s my gold?
Cindy: One moment please, let me check.
Cindy: we need to call you for a confirmation, but no answer, our
call center will open at 10 am est
Cindy: is it convenient to call you at that time
you: No answer? I never got a call from you people. 10 AM EST?
Hell, I’m normally in the office at that hour and very busy.
you: Other gold sellers have 24/7 verification, do you know that?
you: Get with the program.
Cindy: sorry, we have 24/7 gold delivery, live chat and power leveling
Cindy: but at night, all the ppl are sleeping
Cindy: so we cancel that shift for call
Cindy: our call center will work from 10 am for 16 hours
you: Okaaaaaay, but there’s still that problem with scheduling a call at a time when it’s convenient for a paying customer like me.
Cindy: what time is it convenient for you please
you: So you guys aren’t delivering until someone from your verifications dept calls me?
you: 8:30 AM EST
you: Or if you can’t cal me at that hour, try calling at 7:30 PM EST
Cindy: ok, could you please check here at 7:30 PM EST
Cindy: and then we will call you
you: Oh gawd
you: Sigh
you: I’ll be an Oscar-winning director and producer by the time
you guy get around to completing my order!
you: Someone better call me, or else……
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2 Comments »
take the money and run on 20 Nov 2008 at 6:25 am #
feel sorry for u man. gay4gamer conned me out of $60. how much did you lose?
hmmm. on 30 Aug 2010 at 11:17 pm #
they delivered almost instantly for me. HOWEVER they go through suppliers in china, who do stupid things sometimes. like ask for the gold back for a screen still, or say things like ‘hi i’m from g4g. did you get ur XXX gold yet?’ in game. also people in this company seem to take note of your toon name and pass it to other gold suppliers, because a day after i bought (cheap gold) from guy4game i kept getting whispers and deleted mail from random chinese farmers asking me to buy their damn gold.