November 19th 2008 12:28 am
GUY4GAME.COM: THIS GUY IS ORDERING Plus Playing The Waiting Game (2/4)
Have money, will travel.
To the unknown.
This is it, kiddies. I’m ordering gold from Gay4Game…at a painful price.
I mean Guy4Game, damn it.
But first, to chat with a customer rep, as is my (evil) wont.
Do take note of the sentence in the image below that says: "The ’send’ button is temporarily useless if you are in a waiting queue." Useless. Nice way to put it. We’re off to a good start.
I get some girl named Emma.
(Note: the chat transcript is available in text format at the end of this post for the benefit of those who can’t see the images properly.)
That’s just a random server I selected for this chat.
A simple question about ETA and then suddenly their internet connections goes haywire. At least that’s her excuse for the 7 minutes she had me waiting.
Brilliant. So not only is their WoW gold expensive, but it’s also not readily available and they need to hustle for it for 24-72 hours. Amazing!
This is retarded. If you’re gonna jack up the price of WoW gold, it better be for a valid reason, like delivery within half an hour, and without any hassle. Something like that.
And speaking of hassle, check this out:
Join their guild? Pick up the gold myself? Set up a Level 1 character to collect at least 1500 gold? Borders on iffy. May be doable but still iffy and having a low-level toon carry around that relatively big amount makes me paranoid.
"Mull over this one". Yeah for like 10 seconds. LOL.
Okay, time to place an order. Let’s subject Guy4Game to the acid test. EGF’s acid test.
(Click for a larger image)
Nope. No discount coupon. Just my luck.
Must I really register???
Oh for crying out loud! Why can’t they implement a quick check-out and pay method minus the agony of registration??? Guy4Game, get with the frucking program!!!
The things I do to write a review. Sheesh.
OUR NETWORKING. Such a creative, one-of-a-kind name.
The business address says Ontario, Canada but the rep I chatted with was just so eerily similar to the Chinese agents I encountered in the past — sentence construction pattern, grammar lapses and all.
Lo and behold, an email from Guy4Game lands in my inbox:
Dear Sir/Madam,
Thank you for choosing Guy4game.
For security purpose we require a purchase confirmation. We will begin fulfilling your order XXXXXX after we have received the PayPal/CC account holder’s phone or fax confirmation. Once confirmation is finished, we will finish your order as quickly as possible. Please also be advised that our billing department is open from 8 am-11pm EST time (Toronto Canada).
Please check with our 24/7 online sales support for more details.
Thank you for your patience.
Sincerely,
Guy4game
Website: www.guy4game.com
MSN: guy4game@telus.net
Live chat on website
Email: sales@guy4game.com
It’s a recession and they want to question the money? LOL.
Are they gonna call or what?
I’m gonna stay up for another hour. If they call while I’m asleep, there will be hell to pay.
==========================================================
Please provide your Order ID and wait for a site operator to respond. The "send" button is temporarily useless if you are in a waiting queue. An operator will be with you shortly, thank you. PS: Please kindly rate the service you received by clicking "close" button on the top of the right corner after the conversation, your valuable feedback will help us to enhance our service in future. Thank you!
You are now chatting with ‘Emma’
Emma: Welcome to www.GUY4GAME.com ! How may I assist you today?
you: Hello!
Emma: hi
you: I wanna buy WoW gold but I wanna know first how fast you guys deliver. 
Emma: may I know it’s for us server or eu server?
you: US. Bonechewer Horde.
Emma: let me check for you
you: Ok
you: I wanna buy 1500 gold, BTW
Emma: ok
you: Well? It’s been 7 mins. Can you tell me how fast you ddeliver on my server?
Emma: the internet is not stable
Emma: sorry
you: Well, that’s comforting to know….NOT! You guys don’t operate on a robust and steady platform?
Emma: hi
you: Should I be scared?
Emma: right now we have 2000gold worthy of items
you: Huh? Look, I just want 1500 gold. Forget the items.
Emma: but no gold at the moment
you: Holy….
Emma: if you had any order with us before
Emma: we will try to collect for you
Emma: and as soon as it is ready, we will email you
you: I’m a first-time buyer.
Emma: welcome
you: Well, how long will it take you to collect the gold?
you: Eh
you: Don’
you: Don’t be so cheesy.
Emma: it depends on the market status, usually about 24-72 hours
you: 72 hours…..cripes
you: And you guys have the most expensive gold around. How can you justify the prices, tell me
you: Well, let’s say I’m willing to wait up to 72 hours….will you deliver the gold via mail or will it be a face to face trade?
Emma: while it’s just the regular time
Emma: usually it will take shorter time
you: What? I beg your…oh okay, you’re just setting the right expectations and playing it safe…but 72 hours, ah jeepers….
you: Answer my question about the trade method, please.
Emma: while if you can wait, we will try our best to collect your gold ready as soon as possible,
Emma: for gold, we would like to do face to face trade
Emma: we will invite you to our guild and you can pick up gold by yourself
you: Great! I prefer face to face..uh, how will I know when you guys are about to deliver my gold? Will you call?
you: Excuse me?
Emma: we can give you a call at a proper time
Emma: usually we will email you
you: I’m already a member of a guild and I can’t diss my buddies just so I can pick up gold at your convenience. You’re the only site I know that requires your customer to join your guild for the pick-up. Bizarre.
Emma: how about you set up a 1 level chat in the account and you can use that char to do trade with us
Emma: that is a safety way considering your account as well as our own
you: This is such a hassle….look, why don’t you just deliver the gold via mail?
you: Level 1 character….eh, lemme think about it.
Emma: I guess you have heard from others that it is not safe to deliver gold via email
Emma: which may get your account suspended
Emma: so please think about our suggestion
you: Well, excuse me but my friends and I have ordered from sites that delivered the gold to our ingame mail and we’ve never had our acounts suspended. So please think about that, Emma! BTW, where are you located?
Emma: Canada
you: Um-kay
you: They don’t have stable internet connection in Canada?
Emma: but for us, sorry that we will not mail gold
you: Well, thanks for your time, Emma. I’m going to have to mull over this one.
Emma: no
Emma: just yesterday and today
you: Your gold is expensive, your delivery ETA is a pitiful 72 hours, you want me to create a Level 1 character to pick 1500 gold, but before I do that I have to join your guild. Doesn’t sound very convenient and straightforward. I don’t know how you people manage to stay in business.
Emma: sometimes the internet will become unstable
you: Whatever, darling. I’m outta here. Good night.
you: *waves*
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14 Comments »
Trev on 19 Nov 2008 at 8:15 am #
You’re wasting your money, EGF. Guy4game is a scam and they have the worst customer service! Took me 2 weeks to get my money back.
Lestat de Lioncourt on 19 Nov 2008 at 10:30 pm #
Smells like someone’s filing a chargeback.
Cathryn Wheel on 20 Nov 2008 at 3:29 am #
Well?????? Any luck in getting your gold from Gay4Game, erm, Guy4Game?
Emo-rtal Vam"F"ire on 20 Nov 2008 at 4:33 am #
This is a big Uh-oh, EGF. How can they farm gold if their employees are mostly gays? And just to claim your order, you have to join their guild or should we call it their in-game gay federation? haha…Big Joke!
This reminds me of Alex ‘The Gay’.
anywys, I’ll be waiting for the next post. Good luck! *waves*
kemo on 12 Mar 2009 at 5:45 pm #
Wow! just… wow!
I usually read postings like this, snicker and then go on my way, but this one takes the cake. You my friend are a complete f—- moron.
1. You contact this people and are extremely rude expecting them to be pleasant and courteous, which they were.
2. You’re b—ing about them taking long to answer your questions, and when they give a valid reason you throw it out the window like you know anything about lag on the internet, and make the suggestion that it is completely out of the question that it could ever happen to anyone else.
3. And this one takes the cake: You want 1500 gold to be delivered to you through trade or by mail for no reason whatsoever and no transaction, LOL….u fail at life …and in your case they should have made an exception so that you could get your account suspended. Most good sites will either make you place a pack of wool of something else cheap on the AH with a ridiculous by out amount that they purchase so that you can get your gold legitimately or use the join a guild technique to avoid face to face interaction which is much easier to track by blizz and raises more flags. YOU FAIL!
4. You complain about the information that they ask you to fill in like they shouldn’t be able to authorize your paypal of CC information just to make sure that you (as the 13 year old pimple faced f— you are) have not stolen the credit card or account you are using.
5. I just bought 10K worth of gold from them, they said it would be 1 to 2 days (if it would have gone over 24 hrs then they give you a 25% bonus on your order) and i got it within 5 hours of ordering it.
6. F— a dog and jump up your dad’s ass. F—- indian!
chicken on 29 Mar 2009 at 7:48 pm #
hahahha kemo hahah that was good, i am also buying runescape gold from them i am buying 40mil, they lost my fire cape so i got made (best cape in the game takes a day to get) so they were very nice and got it back for me AND gave me 45mil. i trust them and they are nice. but there support system is hotkeyed so it gets annoying. they have 3 locations canada china and us. they are mostly in canada though. and they said it would take a week. it took about a week and a half. so it was slow but worked out ok!
Killer139 on 02 May 2009 at 4:57 pm #
I have bought stuff from Guy4Game many times and they have not failed me once
Also Account getting suspended is Very true bought money off another site want me to go to them and they made me trade with them and my account got suspended.
In total i have bought money for 4 different games and a grant total of 48 purchases with them. One game money got removed by a GM and i contacted Guy4Game and resent the money back to me.
But heres always a Very good hint DONT USE YOUR MAIN ACCOUNTS TO GET THEM TO SENT THE MONEY TO
Makes your main account MUCH safer
I do have to say there live support needs some work
I highly trust people at G4G
Tom on 10 Jul 2010 at 4:57 am #
I recently purchased 200mil from them for maplestory and its been over 48 hours and they havent given me the money yet… i hope to get the money soon, and if i do get scammed (like this website is telling me i will) i will post it.
ps customer service is a little slow but it got the job done
tlktck on 19 Jul 2010 at 2:55 pm #
Several of the people commenting are linking back to guy4game. It seems you have a few spammers.
abby on 30 Aug 2010 at 11:31 pm #
yes, they usually deliver fast. but they go through suppliers in china, who do stupid things sometimes - like ask to trade the gold back for a screen still, or say things like ‘hi i’m from g4g. did you get ur gold yet?’ in game. also people in this company seem to take note of your toon name and give it to other gold suppliers, because a day after i got gold from guy4game i kept getting whispers and deleted mail from random chinese farmers asking me to buy their damn gold. obviously their chat staff are bots half the time or chinese farmers in china. they may be based in the u.s, but their suppliers are still all in china. this is true for most if not all virtual currency sellers though, but there are better and more secure places to get gold from.
javarod on 06 Dec 2010 at 1:19 pm #
No problem getting my gold purchase from these guys, only problem is when I tried to log on a week later and found my account banned. They used a keylogger, accessed my account, created a bunch of mules on other servers, and took all the gold they had originally sold me. Total scam site.
Chris on 15 Dec 2010 at 3:04 pm #
Absolutely the worst service i have ever had.DO NOT BUY OR SELL TO THEM. bought gold from them for one account after selling my other account to them, never received the gold and after 5 days of fighting with there terrible customer service they gave me half of what i was offered for the account. Worst, and i mean worst customer service and there about as disrespectful as can be.
johnson on 20 Dec 2010 at 3:29 pm #
Theyre not based in canada and the US , theyre based in china. They google random north american address’ to put on their fake sites and fake invoices. Of course they know once they rip you off , paypal wouldnt refund you anything for virtual goods. Sorry to say but once you get scammed for virtual goods you dont get yoru money back. I got a random whisper too. The person , claimed I put something in the AH for 2000 and they bought it and they’ve been looking for me for weeks on WoW , it was a chinese farmer trying to steal my gold from me by conning me , lying and making up bullshit to con me. well yeah im on the look out for you chinky farmers. So keep it coming , im not as dumb as you think and neither are half the million ppl that play WoW.
Taylor on 09 Dec 2011 at 6:22 am #
* * * GUY4GAME WILL RIP YOU OFF * * *
So the first time I bought gold from guy4game went smoothly. I bought 11000 gold for 15USD. Paid via Paypal. Yes the registration asking for your address etc is stupid, but I had my gold delivered to me in person (@Northshire Abbey) within half an hour. (Their lvl 1 character whispered to me).
Then I return a week later to buy another 11000. I login, and pay quickly via Paypal. I hang around Northshire Abbey for about 15 minutes and a new lvl 1 character talks to me, only this time, there are TWO OF THEM. (both whispering to me) Immediately this set off red flags in my mind. Instead of getting right into the trade like the first time, one of them asks “how much gold did you order?” Again, suspect. “We need to take screenshot of all the gold you have received and we will give you rewards” WTF!!!?? Then they actually try to convince me to give them all of my gold. WTF!!!??? So I ask “Why do you need MY gold?” They play the “poor-internet-connection-card” and both log off simultaneously. No replies to emails. I still havent received my 11000 gold. SCAMMED.