WoW Gold Facts

I just couldn’t stress it enough in the title.

Gamingexe.com has the rudest customer service representative I have ever dealt with. The RUDEST and MOST DISMISSIVE jackass there ever was.

Delays are something I could let slide if the customer service was excellent, but Gamingexe.com unfortunately excelled in only one thing: TO PISS ITS CUSTOMER OFF . Naturally, I lost my manners (but can you blame me???)

I waited for half an hour for someone to answer my chat. I practically pickled in my seat. And topping off the atrocious service I was rendered, the Gamingexe rep had the nerve to admonish me! The cheek!

I will let the chat transcript (seen below in text and screen capture images) speak for itself. Be warned, kiddies. STAY AWAY FROM GAMINGEXE.COM! And oh, pardon the very strong language as usual.

——————————————————————————–
One PIssed Off Customer : Where’s my order?
——————————————————————————–
** You are now speaking with gamingEXE, customer service. **
Your party has left this session.

One PIssed Off Customer : Hello???

gamingEXE : Hi, welcome

gamingEXE : The line is not good

gamingEXE : what can I do for you?

One PIssed Off Customer : I’m not surprised, given the quality of your service! Where’s my gold?

gamingEXE : If you come to check your gold order, please #

gamingEXE : please leave your order #

gamingEXE : I can check later, coz the background system stop working this moment

gamingEXE : I’ll write you back with further info

gamingEXE : I’m sorry to hear that
Continue Reading »

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17 Comments »

I am pissed beyond words how Gamingexe.com’s Live Help is unavailable. I hate writing emails to Customer Support. The real action is in live chat or phone calls, though I prefer the former because I get to see (and take screen capture images of) how well a rep can handle real-time pressure. As sadistic as this sounds, I like asking stuff which I think is not covered by their library of canned responses, just to check if their "best-in-class customer service" is really, er, best-in-class. The best agent, in my opinion, is articulate, unflappable and thinks on his toes.

Unfortunately, the agent who answered my next email didn’t fit that mold…and that’s putting it mildly.

I sent a second email with the following questions:

From: Extreme Gold Fan

To: service@gamingexe.com

Subject: More questions

Before I purchase from you people, I would like to know the following:

1. Where are you located?

2. Are you an American company?

3. Who are the owners of Gamingexe.com?

Sorry but I think as a consumer, I have the right to check out the legitimacy of a company before I buy anything.

Several hours later, I got this:

From: service@gamingexe.com

To: Extreme Gold Fan

Subject: Re: More questions

Dear Extreme Gold Fan,

Thanks for your email . Gamingexe.com is Hong Kong basiced company which has branch located in LA ,California . The owner of gamingexe.com is Ace Run Limited .

For any further question please feel free to let us known.

Sincerely
GamingEXE Team

I’m guessing it was the Hong Kong-"basiced" office that wrote back to me.
Continue Reading »

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2 Comments »

My body clock is whacked for some reason. I stayed up until 1:00 AM. Slept for 4 hours. And now I’m here writing this new post on Gamingexe.com, some random site Remus selected for my next WoW gold-selling site review.

I actually checked out Gamingexe last night, and was impressed by the clean, easy-on-the eyes look of their homepage.

(Click for a larger image)

Their tag line though boggles the brain:

"EVERY GAME STARTS WITH .EXE" Huh? Was your copywriter trying to sound profound or something?

Ah well, let’s not dwell on that. It’s too early in the morning to bitch. Yawn.

I would just like to point out something amusing, though. If you look at their Order Express feature on the home page, you’ll see the little box with the text beside it that reads ‘Want 5% off?" Out of curiosity, I unchecked that discount option and when I went to the next page, the discount was still applied . Ah, these guys win brownie points with cheapskates like me.
Continue Reading »

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3 Comments »

Just a quick interlude to check out the prices of WoW US gold at the sites I’ve reviewed so far. I believe prices have dropped and are no longer going the way of crude oil by the barrel.

Let’s do this the quick and easy way by selecting five random WoW US servers and listing the price for 1000 gold.

And remember, kiddies: cheaper doesn’t always mean better. Just check out all the reviews I’ve done for the damning proof that there is truth in the old adage "you pay cheap, you get cheap". You know what I’m saying?

===========================================================================

WOWMINE.COM

1. $29.99

2. $22.25

3. $22.65

4. $22.65

5. $22.65

THSALE.COM

1. $30.89

2. $30.89

3. $30.89

4. $30.89

5. $32.52

Continue Reading »

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2 Comments »

I have the greatest friend in the world.

After hearing my litany about GoGoer.com , Cletus noted down a few details, asked me to trust him, went back to his house, and contacted GoGoer’s Live Help…just to rattle their cage one more time on my behalf!

Unfortunately, he was too fired up to remember to take screen shots, but he did manage to copy and paste the entire conversation on the email he sent me.

Hell hath no fury like a vengeful best friend.

I love you, Cletus my man. I know in our neck of the woods a guy usually gets his ass kicked for saying that to another guy, but I really mean it.

Er, ahem, anyway, kiddies, here’s the chat transcript featuring Cletus versus Tracy - who’s - using - her - coworker - Robert’s - login of GoGoer.com.

(WARNING: Rated "PG-13" for strong language and extremely strong display of stupidity)

Chat InformationPlease wait for a site operator to respond.

Chat InformationNotice:We are experiencing a high number of chats at the moment. Wait time is currently up to 10 mins. You can email for further requests. We apologize for your inconvenience. By the way ,you shall get our email address from "contact us " at our frontpage. *

Chat InformationYou are now chatting with ‘Robert’

Robert: Welcome to the Customer Support Live Chat. This is Tracy. What can I do for you ?

wow us: hi

Robert : hi

wow us: i have been waiting over a week for only XXXX gold

wow us: please refund me now

Robert: ok, let me see

Robert: please wait a moment,ok?

Robert: thank you!

wow us: refund, ok?
Continue Reading »

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5 Comments »

I didn’t want to ruin my weekend by running after my money which Gogoer.com refuses to give back, so I spent the last few days distracting myself doing other stuff, lest I implode.

It’s way past midnight as I type this and I can’t sleep knowing my money is still with those thieves! I can’t move on unless I get that refund!

Aaaarrrghhh!!!

What if I ask them nicely?

I can try.

But they better not stall again. Otherwise, it’s CHARGEBACK time!

Let;’s go to their Live Help, shall we?

After 20 - TWENTY!!!!!! - minutes of waiting, someone finally picks up. This time, someone by the name of Linda hacks into poor Jenna’s log-in details. Note to GoGoer.com’s president: CAN’T YOU AFFORD TO GIVE YOUR CUSTOMER SUPPORT AGENTS THEIR OWN RESPECTIVE LOG-IN ACCOUNTS? WHY IS EVERYONE USING POOR JENNA’S ACCOUNT? HOW FRIGGIN’ THIRD WORLD IS THAT????

"Our guy" . Is that Mafia speak, by any chance?
Continue Reading »

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9 Comments »

I will let the images speak for themselves.

Read ‘em and weep bitterly for me, kiddies.

I’m ready to sing a new song called CHARGEBACK, if only to teach GoGoer.com a lesson.

I hope GoGoer.com gets shut down soon.

GoGoer.com is one big fat scam.

GoGoer.com won’t give me my money back.

I visited their Live Help, only to wait for what seemed like three Olympic cycles for someone to pick up.

"WAIT TIME IS CURRENTLY UP TO 10 MINS." Yeah right.

While waiting for someone to pick up, this page pops up on my screen:

I fail to see what purpose this serves, since every bit of copy in GoGoer’s website is incomprehensible.
Continue Reading »

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6 Comments »

GoGoer.com’s countdown to redemption stops here.

Here’s what’s happened since my last post , kiddies:

After making a purchase at GoGoer.com, I logged into the game. After like fifteen minutes, they messaged me in game and asked me if I needed X amount of gold (same purchase amount as my order, actually), so I said yes.

With bated breath, I was so ready to receive my gold when all of a sudden….

I was instructed to put something in the Auction House.

Oh-kaaaaay.

So I put up some trash for the X amount of gold I ordered.

And I was told that GoGoer.com will buy it within 24 hours.

Uh huh.

Well, it’s been 24 hours, kiddies. My auction has expired. They never bought my stuff.

Let’s see if they notice their own slip and apologize for it.

Highly unlikely, said Remus, who added, "Their ‘customer service ‘ couldn’t even help with you something so basic as telling you the price of their gold. What makes you think they’ll go the extra mile of reminding you they forgot about your auction? Dream on, hombre!"

Do I smell a refund in the works?

Eh, what else is new?

I’ll ask for a refund shortly. Right now, I just wanna crawl back into my bed.

It’s too early in the day to throw a hissy-fit, anyway.

GoGoer.com, you suck so badly, I swear.

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5 Comments »

Lucky for me WoW gold prices have dropped significantly, I can purchase at GoGoer.com without having to sell my two best friends down the river. Cheapskates rejoice!

However, money is money and it still stings to part with my moolah. Yeah, I know I could always ask for a refund, but that’s not what every earnest WoW gold buyer (or even an earnest WoW gold selling-site critic) would want after all that effort of placing an order and chewing on one’s fingernails while waiting for delivery. In the end, it’s all about getting what you paid for.

And as vicious and skeptical as I may seem, I would be more than happy to be proven wrong in the end. I might as well take this opportunity to tell my detractors AGAIN that no, my site is not all about slamming for slamming’s sake. WoWGoldFacts.com is simply about reviewing a gold-selling site’s services — how good their customer support is, how fast their deliveries are, how truthful their claim is…you know the drill. It’s not like I derive some evil pleasure from tearing apart a company, no matter how good they are. The bottom line is this: if your customer service rep is both helpful and HONEST with me, if I get my gold (I can let the minor delays slide) and I am treated with respect, you earn points with me and I will wax lyrical about you. I don’t expect you to be perfect. Just don’t BS me or treat me like dirt and just give me my dang gold ! It’s that simple, people!

But I digress…

Let’s go back to purchasing gold at GoGoer.com.

This is their chance to redeem themselves after the way Jenna/Bert treated me .

I really should lower my expectations as far as website copy is concerned and just focus on the efficiency of their services but Holy Mother of Mercy, everything on GoGoer’s site is just BEGGING to be made fun of.

Continue Reading »

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2 Comments »

OMG, the things I do just to come up with a gold-selling site review!

I have the mother of all migraines and I have only GoGoer.com to blame!

I know what you’re thinking, kiddies. What sane, half-sentient being would name his company GoGoer? But we’re not here to split hairs over a site name, right? I mean, we’re here to find out how good a WoW gold-selling site is — if it can deliver as promised as well as provide customers with a nifty, user-friendly site with minimal BS and helpful customer support.

Unfortunately, I had a hard time keeping that in perspective as I navigated my way through what could possibly be the most ridiculous website I have ever seen and the most ridiculous copy I have ever read AND the most useless customer support I have ever encountered!

I HONESTLY want to end this review now by giving GoGoer.com a failing mark and move on to the next site but in the spirit of fairness, I just can’t (even if they sure as hell don’t deserve any consideration CONSIDERING how rudely I was treated by their bi-polar agent who possessed both a male and female name and couldn’t understand a word I was saying and barely acknowledged my existence, for crying out loud!).

Breathe, breathe, breathe.

Okay, so here are screen shots I took of the abomination, er, gold-selling site that is GoGoer.com. Click for a larger image (as usual) and read the copy (and weep or laugh, take your pick).

Let’s start with the home page. Please note the areas I boxed — they were the first ones that knocked me sideways.

STRONG ON MIND,POTENT ON HAND, LOVE IS ALL AROUND GOGOER!

Did someone take one too many snorts?

TOP BRILLIANT PRONOUNCEMENT - Customers eye Gogoer to topple others

You actually have customers?

TBC PowerLeveling, Make you be a hero!

Whatever, hombre.
Continue Reading »

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13 Comments »

Should have done this post a few days ago but something came up. Dreamworks SKG called and it took all my willpower not to accept their paltry offer for my script. I told Steven that unless I get to direct, there’s no way that script is going to see the light of day.

Okay, dream on, Extreme Gold Fan. The truth is, kiddies, the "something" that came up involved my good friend Remus, the state trooper, and a case of mistaken identity.

Anyway, allow me to use this epilogue to shamelessly plug MySuperSales.com . As promised, any site that does the job will be sung praises left, right, front and center.

URL: www.mysupersales.com

Do they deliver?: Ya bet! (MySuperSales , you better not embarrass me!)

Are their prices reasonable? Um, relatively speaking, yeah. But trying finding a site that sells WoW gold at a much lower price AND can actually deliver! These are tough times, amigo.

Is their customer support awesome?: Yup. ‘Nuff said.

Would you buy from them again? Yeah, definitely. Even sooner if gold prices would just drop, dang it!

Does their site kick a$$?: Their site is soooo mid-90’s but who cares? I got my gold.

Does the site name sound silly?: Yeah, a little, but who cares? I got my gold.

I got my gold. I got my gold. I got my gold.

Thanks, MySuperSales . Thanks, MySuperSales . Thanks, MySuperSales .

Keep up the good work.

My unlimited love to y’all,

Extreme Gold Fan

P.S. Kiddies, to those who messaged me about the new look of Wowgoldfacts.com , um, it’s still a work in progress. To Linden Marks, one of my faithful readers and possibly my fiercest critic, I will see to it that your suggestions are incorporated into the design. I acknowledge that the current look makes you want to pepper my site with bullets but trust me, I’m working on it. Cathryn Wheel, I am single and I’m sorry but long-distance relationships are not my thing. But I love you too, just keep reading my blog. People, I will start a new review within the next 12 hours. I just need to hustle for money first. Peace!

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1 Comment »

HOLY…….

Has it been 24 hours since I placed my order???

Uh, I don’t think so.

The formatting of their email is terrible !

BUT WHO CARES????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I GOT MY SWEET GOLD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MYSUPERSALES.COM , YOU ARE AWESOMENESS PERSONIFIED!!!!

YOU. GUYS. KICK. A$$!!!!!

YOU. ARE. WORTH. EVERY. DOLLAR!

I’d be happier if you could lower your prices….

But for the meantime, I am more than pleased with the service you gave me, starting with that agent Carl E . who patiently dealt with Neutered Eunuch (that’s me, duh!) and wisely set the right expectations. Give that boy a salary increase and some candy. He’s one of the best reps I’ve dealt with and I hope the rest of your team is like him!

Thank you, thank you, thank you, MySuperSales.com .

This is one (expensive) WoW gold review I’ll never ever forget.

This brat is happy.

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6 Comments »

Okay, as promised, I’m resuming my review of MySuperSales.com. Sorry again about that intermission, kiddies, but Cletus and I were just in a state of shock yesterday about the mule thing that I had to scramble to write that post and reiterate what a scam Randyrun.com is. DON’T. EVER. BUY. ANYTHING. FROM. RANDYRUN.COM!!! YOU GOT THAT? GOOD!

Back to business…

I placed an order at MySuperSales.com and here are screenshots of the order process:

(Click for a larger image)

Standard contact information fields. I’m glad I don’t have to create an account, unlike with some scam site (*cough Randy cough*) where I had to jump through hoops only to eventually see my best friend’s money go down the proverbial drain for nothing (bye, bye mule!).
Continue Reading »

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4 Comments »

OMG, so sorry for this little intermission, kiddies. I promise I will continue my review on MySuperSales.com. It’s just that something’s come up.

Randyrun.com came back from the dead.

They ignored the one bazillion emails Cletus sent them demanding a refund and went ahead with the ultra-delayed delivery.

We got the gold. We got the mule.

But we can’t use the mule.

We don’t even get the SQA or anything.

$15 was shelled out for this mule and we don’t get to know any of its details…or get to keep it and use it as we like?

IS THIS A SCAM OR IS THIS A SCAM?????????!!!!!!!!!!!

IT’S A SCAM!!!!!!!!!!

SHAME ON YOU, RANDYRUN.COM!!!! SHAME ON YOU!!!!!!

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6 Comments »

Kiddies, I am so depressed. WoW gold prices have become so prohibitive (at least to cheapskates like me) that I am hard pressed to spend nearly 50 dollars for 1000 gold, which is the amount I need for my character. I spent an equally depressing weekend at my folks’ for my weekly ritual of eating free food cooked by Mom, and all I could hear at the table from breakfast to dinner was the older people whining about the price of gas and how Uncle Ben was forced to give up his gas-guzzling Lincoln Navigator. When they asked me for my opinion on the state of the US economy and the rising cost of living, all I could mutter was, "Even WoW gold prices are going up."

After that I was pretty much deemed a retard by all and sundry. And may I add, a shallow one.

But WoW is my life and writing reviews on WoW gold selling-sites is my, er, other life! Not to sound politically incorrect here, but if I were Hindu and entitled to a series of past lives, I’d still be a WoW player in each and every single one of them!

Seriously, people, as I mentioned in my previous post , WoW gold prices are going up, up, up and I’m really thinking twice about parting with my hard-earned money for virtual currency. Yes, I know I also said in that same post that "In the end, it’s not the price that’s gonna be the deciding factor — it’s the site that can actually deliver." But oh, come on, gold sellers, not all your customers are loaded!

This is so sad…

But I owe my loyal readers that next review I promised, and you kiddies are gonna get it! I just need a site that can justify their own price increases (read: THEY BETTER DELIVER OR ELSE!!! )
Continue Reading »

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2 Comments »